He expected to be paid to fix his own work. - Smoothcrete

Smoothcrete
2 1.0
2 Reviews
March 20, 2017, JJStrybosch
Mitchell, Ontario, Canada

Steve Nicholson came to finish my floors. Seemed positive and friendly when quoting our job.
Ultimately not only did he fail to do a patch that was supposed to be done before staining, he applied stain over top of debris and drywall mud. In many places the finish scratches off with a thumb-nail.
The damage done far exceeds the price we paid as the only effective way to solve this is to grind off his finish to create a clean surface from which to start over again.
See Ontario Small claims court case SC-15-00000387-0000 in London Ontario.
We were able to get a settlement for $3000 which isn't close to our damages but we were not optimistic on collecting a larger amount.
Even then, it took him about 16 months to pay, which is why I am posting this so long after the event. Our settlement included a huge penalty and the right to also pursue the money from the proprietor personally had he not paid within the 16 months.

Complaint comments:

August 15, 2017, Peter
Not right

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